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Stop Talking! - How to Master Communication Skills

What if I told you the best way to develop and master communication skills is to shut up and stop talking? Although this may sound counter-intuitive, it’s not… and that is exactly why the vast majority of people are not great communicators.

I’m a big student of communication, quickly sparking connection and building strong relationships. I’ve been consuming any content I can on the topic, modeling those who I view as master communicators, and diligently practicing the skills.

Avoid the Trap of Reactive Time Management

Are you living on other people’s time and not even knowing it? 

There are two different approaches to how to spend your time: reactive and proactive. Reactive time is where your focus is (involuntarily) being pulled to a particular area.

Proactive time is when you are in control of where you spend your focus and work to block out distractions.

Your day-to-day is likely a mix of both, however, with technology and crafty marketers you likely have slipped into a reactive dominated world.

You’re jumping at the latest email, tweet, message or notification. You’re finding yourself getting sucked into unproductive 15-20 minute blocks on facebook. You’re living in the short-term moment by moment and finding it hard to stay focused on big tasks and long-term ideas.

Sound familiar?

In this Keyy.io Bite-Sized Bit we take a deeper look at the two forms of time management and how you can switch from reactive to proactive and regain your time and life. Listen on.

Triggering Deep Thought: My New Favorite Technique for Thinking Deep

When do you have your best ideas? In the middle of the night? In the shower? While walking to, or from, work? I’d venture to guess that your best ideas often come when you least expect it and while your mind is free, clear and wondering like a child through a toy store.

A better question to ask is, “How can we create the circumstances to trigger a deeper thinking state of mind and get new ideas flowing?” … let’s talk about that for a few minutes.

If you’re like me a few years ago, your day is a shit-storm of action items, meetings and to do lists. Your brain is focused on what needs to get done by the end of the day, end of the week and and of the month. You’re buried in the weeds and your mind is stuck in surface-level, short-term thinking.

Although the day-to-day is important, we can’t let it consume our entire thought pattern or we will end up running full-speed, with our eyes close and with no destination in mind. Not ideal.


Deep thinking is critical.

Whether focused on your personal life, a relationship or challenge at work, you have the need to slip your mind into deeper thinking in order to think bigger, deeper and more creatively.

Over the last two years I’ve created and refined various habits, rituals and activities to help pull myself into deeper thought. In today’s “Keyy.io Bite-Sized-Bit” I break down one of my newest and favorite activities I use to trigger deep thought.


Listen on...

Customer Experience: The Mindset & Approach to Make it Remarkable

What does your customer experience look like? Do your customers go out of their way to tell others about it? If not, you may have some problems.

To grow your business and create brand advocates, developing a remarkable customer experience is absolutely key. You may be providing value to the customer, but if they hate the process they have to go through to get that value… it’s likely they won’t stick around long.

How do you develop a remarkable customer experience?

In today’s “Bite-Sized Bits” we will break down some mindsets and approaches you can use with your team while developing your business’ customer experience. Let’s take a look.

How to choose different books to read

For years I hated reading. Absolutely hated it.

Through-out middle and high school I just couldn’t understand how anyone could like reading. I was a much more hands-on, let’s get our hands dirty creating something type of guy. I saw reading as simply a waste of time that pulled me away from the real world.

Oh how this was a mistake. Looking back, the number one piece of advice I would tell my younger-self is to heavily invest your time in reading and absorbing other’s knowledge.

Now an avid reader (reading a book a week - learn how), I’ve discovered the power of books. Books give you the ability to absorb another person’s years of knowledge (and avoid some of the problems) in the matter of a few hours. Reading is one of the best ways to accelerate your life and mind.

With that being said… a year ago I was struggling.

I was still struggling from time-to-time to jump into or continue reading certain books. I’d pick them up and find my brain wondering around missing what was being said. I just wasn’t into it and often ended up stalling out completely.

Around that same time I started thinking about how and why we choose the music we listen to. The more I thought about it, the more parallels I started to draw between picking music and picking books. Then a lightbulb went off and I was immediately able to overcome my “readers-block”.

In this bite-sized bit we are going to talk about how to pick which books to read when and how to balance over-reading vs. putting concepts into actual practice. In the additional resources, I’ve also listed my personal, hand-selected books I’d highly recommend. Enjoy.

There Are no Such Thing as "People Problems"

When was the last time you were in a situation where shit hit the fan? After it happened, how did you or the team react?

Before anyone starts pointing fingers, we need to step back and think like a leader. True leaders recognize that at it’s core, the problem often isn’t with the person… rather it was a systemic problem rooted or overlooked in the process.

Let’s unpack that thought and give you some actionable questions to use with yourself, your team or your company to help solve these underlying issues.

Building Confidence to Open a Conversation

Have you ever wanted to start a conversation with someone, yet failed to do so because you hit internal tension and fear? (I know I have)

I use to struggle with this exact issue. I would attend events or go out at night and really struggle with being proactive in starting conversations with other people at the event.

Eventually I overcame this struggle and now have zero problems with starting up amazing conversations. Many of these turned into meaningful business and personal relationships that help shape where I am today.

How did I overcome this struggle? - By reminding myself of two key ideas anytime I felt the tension and fear come over me.

In today’s Bite-Sized Bit, we are going to look at those two key ideas and how you can use them to overcome your internal struggles with being first to start a conversation.

How to Manage Mountains of Email - Practical Tips & Ideas

Are you constantly drowning in email? If you're like most desk dwellers, you're probably feel like you're in a never-ending battle against email and never get any impactful work done.

For years I was battling email myself. Spending hours stuck in email feeling like I was doing work, but at the end of the week realizing I didn't have much tangible to show from it.

Finally I got fed up with living in reactive mode and feeling like I was treading water. Invested my time to learning about and developing my own system for managing email.

Although I still have to push myself to stay disciplined, I've been fortunate enough to BREAK OUT of the grips of the email time trap. I believe that you deserve to save yourself from the email trap and focus on more impactful work too.

In today's Bite-Sized Bit, we're going to chat about how to think about email and offer some practical tips for setting up your own email management system.

A Secret to Personal Growth: Living in the "In Between Space"

Curious how the world's top performers got to the top?

If you compare them across industries and disciplines, the vast majority of them share some common characteristics. One of those characteristics is a mindset which we're going to talk about today.

In today's episode of bite-sized bits we talk about the idea of pushing yourself to always live life in the little space between safety and danger. This space is where growth happens, however, it's a moving target that requires you to adjust and push.

Let's dive into this interesting topic and look at how we can apply it to your life to help you grow and unlock your true potential.

How to Build Super-Human Memory - [tactics and exercises]

If you're like me, you probably are really bad at remembering names, numbers and lists. This has always been something I've struggled with, until I learned that this is a skill you can acquire. 

I went on a six month journey of learning and practicing the strategies and tactics the world memory champions use to develop super-human memory. 

Let me tell you... it works! 

In today's bite-sized bit, I'm sharing three methods you can start practicing to develop your own super-human memory for names, lists and numbers.